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New Icewarp Interface - Email Password reminder
Posted by Tanis Arcuri on 19 September 2016 12:21 PM

This morning, due to an attack on the email server we encountered some service interruptions. We are actively blocking the attack and will continue to monitor the situation.

The attack was let in due to a poorly constructed email password for an Administrative account.

Please take a moment to review your Administrative and User Passwords to ensure that they meet the following requirements:

Must be 8 characters long
Must contain one number
Must contain one Uppercase letter
Do not include special characters

We would like to thank you very much for taking the time to review your passwords.

In addition, you will notice that the Icewarp interface has changed significantly. We will be working on updating our knowledgebase articles to help you navigate through the new Icewarp system. You will also be able to find Help items within Icewarp to answer any of yoru immediate questions.


Tanis Arcuri

Arvic Search Services Inc.

Help Desk Software by Kayako fusion