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May
2
Cadomains Renewal Modifcation
Posted by Amanda Jappert on 02 May 2017 02:56 PM

Hello,

I would like to inform our clients that we are doing some Internal modification to the our .ca renewal system.

All .ca domain names will be manually updated and renewed until we have completed necessary changes to our system.

The .ca domain name renewals will be sent out with a copy of their paid invoice as proof of domain name renewal.

Any other TLD .com, .nets, .info ect. will not be effected by this update. If any are we will do the same manual update as we would do for the .ca domain names.

If you have any question please submit a help desk ticket.

Thank You.

 

Cadomains.


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Apr
3
Server Complication and Outage.
Posted by Amanda Jappert on 03 April 2017 09:04 AM

Hello,

We have determined the recent problem with the servers. The reason for the Friday server outage as well as the cause of the most recent server disruptions were due to intermittent faulty hardware. Which has now been repaired.

We are currently in the process of upgrading hardware in hopes to eliminate these problems entirely.

We have expanded our I.T staff to help with the monitoring of the servers and for after hours emergency care. With these two new improvement we are confident that we will no longer experience and server complication we have had thus far.

Sorry for any disruption this may have caused.

Thank You.

Cadomains Staff.


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Feb
27
Server Connection Lost
Posted by Amanda Jappert on 27 February 2017 11:17 AM

 Server Connection Lost:

 

This Morning due to loss of server connection our service was interrupted. The connection loss affected a large number of servers throughout Alberta this morning.

 

Our servers lost connection at 5:20 am on February 27, 2017. We were able to regain service connection by 8:22 am February 27, 2017.

 

We apologies for any disruption this may have caused to our clients. All services have been restored and are functioning smoothly.

 

Thank You Kindly.


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Nov
17
Chrome Warning - for Web Hosting Clients
Posted by Tanis Arcuri on 17 November 2016 12:22 PM

New Security Warnings for non HTTPS secured forms.

As of January 2017 Google Chrome will be displaying warning signs to people that try to enter information into a form that is not protected with an SSL certificate. A "Not Secured" warning will appear which could affect your users trust and damage Google search engine rankings.

Other browsers are expected to follow.

If you operate a website then you may need to look into these new requirements. You may need to purchase an SSL certificate to secure your website.

For more information please read the security blog below from Google.

https://security.googleblog.com/2016/09/moving-towards-more-secure-web.html

 

Thank you.

Tanis Arcuri
Arvic Search Services Inc.


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Sep
19
New Icewarp Interface - Email Password reminder
Posted by Tanis Arcuri on 19 September 2016 12:21 PM

This morning, due to an attack on the email server we encountered some service interruptions. We are actively blocking the attack and will continue to monitor the situation.

The attack was let in due to a poorly constructed email password for an Administrative account.

Please take a moment to review your Administrative and User Passwords to ensure that they meet the following requirements:

Must be 8 characters long
Must contain one number
Must contain one Uppercase letter
Do not include special characters

We would like to thank you very much for taking the time to review your passwords.

In addition, you will notice that the Icewarp interface has changed significantly. We will be working on updating our knowledgebase articles to help you navigate through the new Icewarp system. You will also be able to find Help items within Icewarp to answer any of yoru immediate questions.

Sincerely,

Tanis Arcuri

Arvic Search Services Inc.


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Aug
11
Maintenance Window - Electrical Upgrade
Posted by Tanis Arcuri on 11 August 2016 09:22 AM

Scheduled Maintenance will take place August 12 from 11:30pm - 1:30 am MT.

During this time, the servers will be down as the electrical system housing the servers is upgraded.

Emails that are being sent to you during the outage will be automatically resent by their SMTP server. Therefore, you will receive your emails but they will be delayed.

Thank you very much.

Tanis Arcuri

Arvic Search Services Inc.


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