Logging into your Icewarp Webmail User/Administrator accounts
Posted by on 28 January 2011 10:05 AM
Icewarp Webmail gives you direct access to the email server to send/receive your emails.
All of the email accounts that you currently have with us will be User accounts. However, one of those User accounts will also have Administrative rights.
1) User Account:
This is simply an email address to be used to access your webmail and to activate a POP3 email client program.
2) Administrator Account:
One email account in your email profile can be set up as the Administrator. This email account will be able to add/remove/edit email addresses from your account, as well as being able to function as a normal User Account on webmail and POP3 email client programs.
If you need an Administrator Account set-up, please sent us a Helpdesk ticket with the email account and domain name information we will need to set up the account.
Login to User Account:
Login to Administrator Account:
If an email address does not have Administrator rights, then this login will fail. You will need to login using the User Login information above.
Administrators have the ability to Add new users, Delete users and Edit existing users.
To Add a New User:
Click on the New User Tab
Alias – enter in just the new alias, such as webmaster
Username – enter the full email, firstname.lastname@example.org
Password: enter the password you have chosen*.
Confirm: Re-enter the password you have chosen
*Passwords must be 8-12 characters long, must have an uppercase letter, a number and no special characters ($#%&^)
Edit User Accounts:
Click on the individual email account requiring the update.
That will open up the Account’s settings
You will be able to add email forwarding, or set up an Autoresponder or change the User Account Password.
Please Note: Any changes you make to the Email account Profile as an Administrator cannot be undone. All changes are permanent and can affect other processes and systems.
Send a Helpdesk ticket to us requesting to have an email address in your Account set up as an Administrator. Common email addresses such as “postmaster”, “webmaster”, will not be set up with Administrator rights.
It is also recommended that there only be one Administrator within the email account profile. We may refuse a request to set up numerous Administrators in your email account profile.