Kwiksites - Retun Policy page removed from the templates
Posted by Larry Boychuk on 07 November 2012 09:05 AM
Since everyone's business is different, the standardized Return Policy that was included in the Kwiksites templates was not meeting the needs of all our Kwiksites clients.
Therefore, we removed the standard Return Policy link from the Kwiksites templates. If your particular website needs a Return Policy page, then you can create a page with your business specific Return Policies.
If you need help getting started, I have included the text to the standard Return Policy below. Please feel free to copy the text and change it to better suit your needs and upload it to your Kwiksites web site.
Thank you very much and if you have any questions please contact us.
Return Policy Example Text:
Return and Refund Policy
If you are not satisfied with your [insert Business name] purchase, please email [insert email address] for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. If the item is returnable and you send it back to us unopened in the original box, [insert Business name] will offer you a refund based on your original method of payment. You must return the product to [insert Business name] within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging.
Please note that [insert Business name] does not permit the return of or offer refunds for the following products:
•Opened software (Note that you may return software after rejecting the licensing terms, provided the software is not installed on a computer. However, if your software includes a license that you can read before you break the seal or sticker on the software media packaging, you may not return the software once you break the software media packaging seal or sticker.)
•Electronic software downloads
•Software Up to Date Program Products (i.e., software upgrade subscription product)
NOTE: [insert Business name] recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to [insert Business name] or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.